Reviews and feedback from one QR code

Ask every customer. Hear the problems first.

QR code on the counter, NFC tap at the door. Customers rate you in ten seconds. Everyone gets a one-tap path to Google, and a private line to you for anything that went wrong.

30 days free · No credit card

Sharma Café

Front counter

How was your visit?

Continue on Google

Takes about ten seconds

Built for businesses that see their customers in person

  • Restaurants
  • Salons
  • Clinics
  • Hotels
  • Shops

How it works

Three steps, ten seconds

Print a code, put it where people pay, and let the funnel do the asking.

1. Place a code

Print a QR code or write the link to an NFC card. Counter, receipt, staff card — each one tracks its own numbers.

Scan to try it

2. Customer taps a star

No app, no login, no typing. Works on any phone.

Four stars · tapped in ten seconds

3. The customer chooses

Google is one tap away for every rating. A private message to you sits right underneath, so a cold dish or a long wait can reach you instead of the internet.

Post on GoogleTell the owner privately

Every customer sees both

You see everything

Scans, ratings, click-throughs and which card or staff member brings them in. The numbers below are an example.

Scans

148

Ratings

61

To Google

44

Private feedback

Complaints reach you while there is still time to fix them

Fifty customers walk out every day and maybe two review you. The one who had a bad day finds Google on their own. Now there is a faster way to tell you.

  • Low ratings arrive by email within a minute
  • Each one carries themes and, if the customer chose, a way to reach them
  • Mark it resolved, leave a note, see the whole history in one list
See how it works
Front counter · 2 min ago

“Waited 20 minutes for the bill, nobody came to the table.”

ServiceWait time
ResolveReply

Multi-link tracking

Counter QR, staff card, receipt footer — see which touchpoint actually drives reviews.

Pause switch

One toggle sends every scan straight to Google. Off for a holiday, back on Monday.

English and Hindi

The rating page speaks your customers' language. Your dashboard stays in English.

Pricing

One plan, no surprises

Less than a cup of coffee per day. No contracts, no auto-renewal.

Start free for 30 days

Then ₹99 / month
₹99/ month

≈ ₹3.30 a day · or ₹999 a year, save ₹189

  • Unlimited scans and links
  • Print-ready QR posters
  • Private feedback with instant email alerts
  • Weekly digest of what customers are saying
  • Staff leaderboard and per-link numbers
  • Funnel in English or Hindi
Start free trial

No credit card required

FAQ

Questions & answers

What is Cumin Connect?

Cumin Connect is a Google review and customer feedback tool for local businesses. Customers scan a QR code or tap an NFC card, rate their experience from 1 to 5 stars, and then choose: post it on Google in one tap, or send a private message the owner reads first. Every customer sees both options.

How does the QR code review process work?

The business prints a QR code or writes a link to an NFC card. When a customer scans it, they see a star-rating screen — no app or login needed. After the rating they see a Google button and, right underneath, a private message box for the owner. The whole thing takes about ten seconds.

Is Cumin Connect compliant with Google's review policies?

Yes. Google allows businesses to ask for reviews with a link or QR code, and prohibits asking only happy customers or offering anything in return. Every customer who rates you sees the option to post on Google, whatever the rating, and nothing is ever offered in exchange for a Google review.

How much does Cumin Connect cost?

Cumin Connect offers a 30-day free trial with no credit card required. After the trial, plans start at ₹99 per month (about ₹3.30 per day) or ₹999 per year — saving ₹189 compared to monthly billing.

What kind of businesses use Cumin Connect?

Any local business that serves customers in person — restaurants, cafes, salons, clinics, hotels, and retail shops. If you get foot traffic and want more Google reviews, it is built for you.

Can I track multiple QR codes separately?

Yes. Each link — counter card, staff card, receipt footer — has its own analytics. You can see scans, ratings, and click-through rates per link on your dashboard.

Do my customers need to install an app?

No. The rating screen is a mobile web page that loads in any phone's browser. There is nothing to download, no login, and no personal data collected from the customer.

What happens after my free trial ends?

Your printed QR codes and NFC cards keep working — scans are still recorded. You just lose access to the dashboard and feedback until you upgrade. Plans start at ₹99 per month with no auto-renewal.

Why not just print my Google review link on a card?

A plain Google link sends every customer straight to a public review box and tells you nothing. Cumin Connect asks for a star rating first, then offers both a one-tap Google button and a private message to you. A customer with a cold dish or a long wait has somewhere to say so besides the internet. You also get scan and click counts per card, which a bare link cannot give you.

How is this different from a paper feedback form or a comment box?

Paper forms are filled in by the angriest one percent and read once a month. A QR code takes ten seconds on the customer's own phone, needs no pen or staff prompt, and the owner gets an email the moment a low rating arrives. Feedback is searchable and tagged by theme instead of stacked in a drawer.

Start hearing from every customer

Set up in two minutes. Your first QR code is one click away.